Support Center

(Please have your Proof of Purchase when calling Buffalo Technical Support)
Technical Support and firmware upgrades for Buffalo products are restricted to the country/region of purchase.
To determine your support details and contact information, please refer to the information below:

Technical Support

Support Line (Toll-Free) 0008003201518
Operating Hours Monday to Friday 9:00-12:00, 13:00-18:00 (IST)

RMA Center

Mailing address Accel Frontline Limited
173, Mount Poonamallee Highroad, Porur, Chennai -600116, Tamilnadu, India

Please add following information when you send your inquiries in the e-mail.

  • * Your First/Last Name
  • * Product Name (Product name starts from “TS-**”, “LS-**”, “HD-**” or “W**-” etc.)
  • * Serial Number (14-digits numbers on the products)
  • * Firmware version (if your products are NAS or Wireless)
  • * OS Version